Discussion
bobbiechen: Enterprise userscripts? Very neat, though I wonder if typical enterprise security policies would allow for this.
namanyayg: One way to solve it is to partner with the enterprise directly and work within their guardrailsShameless plug: my company does it, live with Series B companies.
treyd: I hope there's some forced migration of the SaaS business model towards primarily being "just an API" for whatever magic sauce it is they have. Too much of SaaS moats are just locking the backend behind an undocumented API.Users should be able to have full control over their experience interacting with third parties if they want it. This isn't unique to post-LLM stacks like this, but it seems like this shifts the balance of power.The next step after injecting custom UI controls is to build completely alternative frontends. The next step after that should be to build generic local frontends that abstract over multiple comparable thirdparty providers.
namanyayg: Nice vision, "alternative frontends" is something really useful for horizontal SaaS. We do this for over 2000 customers, from field workers to CEOs of public companies, and it's so satisfying to hear the great feedback when they tell me that they finally have software perfectly adapted to their workflows.
shardullavekar: got our extension approved, post which we had no issues.
esafak: You don't want to ship every feature every user wants, for various reasons that I assume are obvious. Instead make it extensible.
shardullavekar: users didnt ask for slow apis either but there they are. I am speaking for the user here and sharing their frustration. Allowing UI modification to fit the user needs should be a default now. The APIs already act as a gaurdrail on what's possible
mrjn: Talking about dark modes, nytimes still doesn't have an official dark mode (or not I can easily see). This should help.
xixixao: They have it in the app… grrr